Administrator for Shasta Family Health Care Services and part owner of this family-run home health agency, Cynthia brings both professional expertise and deeply personal experience to the role. As a full‑time caregiver to her mother for 10 years during her journey with Parkinson’s disease, she gained first-hand insight into the healthcare system, home health services, and the importance of strong patient advocacy. Drawing from both the patient and caregiver perspective, she is committed to ensuring that the agency delivers compassionate, high‑quality care to every patient served. In her mother’s memory, Carmen Cortez and the Shasta Family Health Care Services team strive each day to provide the same level of dignity, respect, and attentive support to members of the local community.